Frequently Asked Questions
Everything you need to know about our services, pricing, and process.
Our Services
We offer a full range of exterior cleaning services including house washing, driveway and walkway cleaning, deck and patio restoration, roof cleaning, fence and siding cleaning, and commercial property cleaning. Visit our Services page for full details on each.
We use both, depending on the surface. High-pressure washing is ideal for hard surfaces like concrete driveways and walkways. Soft washing — lower pressure with specialized cleaning solutions — is used for roofs, siding, and painted surfaces to clean thoroughly without causing damage.
Yes. Our soft-wash roof cleaning method is specifically designed to protect asphalt shingles. We use low pressure and professional-grade cleaning solutions that kill algae, lichen, and moss at the root.
We can significantly reduce or eliminate most oil stains using our high-pressure cleaning combined with degreasing pre-treatments. Results depend on how long the stain has been there and how deep it has penetrated — fresh stains respond best.
Pricing & Quotes
Pricing depends on the size of the area, the type of surface, and the level of cleaning required. We provide free, no-obligation quotes for every job — just fill out our quote request form or give us a call and we'll get back to you same day.
No travel fees for properties within our standard service area, which covers Trenton, Belleville, Brighton, Frankford, Stirling, Prince Edward County, and surrounding communities. If you're outside this area, contact us and we'll let you know.
For most residential jobs we do not require a deposit. For larger commercial projects or jobs requiring special equipment, a deposit may be requested. This will always be discussed and agreed upon before any work begins.
Booking & Process
Most customers are booked within the same week they reach out. We keep our schedule moving so you're not waiting weeks for a clean property. Contact us early in the week for the best availability.
Not necessarily. As long as we have access to the areas being cleaned and a water source (outdoor tap), we can complete most jobs without you being present. We'll confirm access details when booking.
Please clear any vehicles, furniture, or items from the areas being cleaned. Close all windows and doors. If we're cleaning near garden beds or plants, a quick water-down beforehand helps protect them. We'll walk you through anything specific when we confirm your booking.
Light rain generally doesn't affect our work — in fact, it can help rinse surfaces. Heavy rain or storms may require rescheduling for safety and quality reasons. We'll contact you as early as possible if we need to move your appointment.
Results & Guarantee
We stand behind our work 100%. If you're not satisfied with the results, contact us within 48 hours and we'll return to address any concerns at no additional charge. Your satisfaction is our priority.
This varies by surface and environment. Driveways and walkways typically stay clean for 1–2 years. Roofs treated with our soft-wash solution can stay algae-free for 2–4 years. We recommend annual maintenance washes for siding and decks to keep your property looking its best.
We use a professional-grade cleaning solutions that effectively kills algae, mold, mildew, and bacteria on contact. We take care around garden beds and landscaping, and the solution is safe once dry. We recommend keeping pets indoors during the cleaning and for a short period after.